Since its release on 14May, the NAVFone Singapore GPS Navigation apps has moved up and stayed at the top of the Navigation chart in the Singapore Store. NAVFone is the most well-received product in the Navigation apps in the iTunes.
We have been receiving a stream of well-wishers and praises from friends, partners and users. We have made this apps so easy and user-friendly that within 3 steps, the apps is already navigating to your destination. What more, the database and map is being updated and validated for correctness and accuracy everyday. But it is just too disruptive to be updating the apps whenever the data is changed. So we make it a point to pan out an update whenever there are major changes to the landscape. The last 2 updates occur soon after the opening of major roads such as the Bartley East Viaduct and the opening of major facilities such as the Marina Bay Sands and Resorts World at Sentosa.
Recently, we updated the apps to cater for iOS4. Many of our customers faced some issues after upgrade to iOS4.00 and 4.01. We read the feedback on our Feedback System and on the iTunes and received calls to our local customer support office about the issues faced. Immediately, we conducted extensive tests on the apps and in areas where our users encounter problems, on iOS3 and iOS4. Strangely, we did not encounter any issue during our testing. We advised our users to delete and download the apps again. It seems the issues are resolved after that. What you are assured, is that we are here in Singapore, so we are able to provide support to our users who face problems and resolve apps issues quickly.
We do know of GPS jump issue in the city area, such as Shenton Way, Robinson Road, Cecil Street and the Raffles Place vicinity. We did our tests with other friendly navigation apps and found the same outcome on the location. GPS and iPhone Location Service is a whole lot of academic stuffs, so let us explain that part in more detail in another blog.
It is a joy to us to have created this apps that is serving so many of you well today. We are working on new navigation apps with more features for the PRO users, while rolling out the navigation apps for the nearby countries. Currently we have the NAVFone Malaysia GPS Navigation which covers the entire West Malaysia on the AppStore. The same good features can guide you to your destination in your next road trip up to Johor, Melaka, KL, Ipoh or Penang. And if you can't find what you are looking for, tell us on our feedback system and we would work hard to get it fixed for the next update.
Meanwhile, happy travelling :)
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